Don't bother calling a 1-800 number for customer support. There's a bot for that.More messaging apps are incorporating branded chatbots to handle customers, and Facebook is said to be adding bots to the Messenger app. Watch CNET Update below to lea how bots work, and see how other tech companies are...

Enlarge Image"Terminator" and "Aliens" producer Gale A Hurd introduces "Fear the Walking Dead" in London. Rich Trenholm/CNET On the edge of your seat with the cliff-hanger ending of "The Walking Dead"?"I promise you'll be out of your misery very soon", says producer Gale A Hurd, adding "and so will ...

A new update for the Xbox One version of dinosaur game Ark: Survival Evolved has arrived. Among other things, it improves the game's frame rate, adds three new dinosaurs, and introduces "Extinction" servers.The three new creatures include the Woolly Rhino, the deep-water Dunkleosteus, and the sea sc...

RoadshowCoupesThe most popular sports car in Germany is...the Ford Mustang?Insert some silly American joke about the license plate here. Ford Europe Germany is home to some very lovely and storied sports cars, many of which we've driven and enjoyed. You'd think that Germany's citizens, then, would b...

Enlarge ImageCompanies like Apple would have to help gove ment investigators access encrypted user data, according to an unofficial draft of Senate legislation.If two US senators get their way, Apple will be legally required to help law enforcement agencies break into its customers' encrypted iPhone...

Apple's struggle with the FBI over encryption continues. James Martin/CNET The US gove ment still needs Apple's help to break into an iPhone. And this time, it's not about terrorism. The Department of Justice on Friday told a federal court in New York that it will appeal a ruling from late February ...

Pluto has developed a reputation for being pretty da strange. The basis for this is the wealth of information sent back (and still coming back) from NASA's New Horizons spacecraft, which buzzed the dwarf planet last year. Images and data suggest nutty features like a frozen lake, methane snow and an...

CNET News' Ben Fox Rubin joins the show to talk mobile payments, old-school PC brands, Jeff's mystery phone delivery, weird things to sell on eBay, Post Office horror stories and "Calls From the Public!" The 404 Show # 1656 Your browser does not support the audio element. Download today's podcastLet...

Jose Martinez kept checking his pockets to make sure he had his ticket as he rushed through the doors before tip-off. He was en route to witness history -- watching the NBA champion Golden State Warriors live on an IMAX screen."Sorry, bro, I gotta make sure I get a good seat," said Martinez, of East...

Enlarge ImageThe possible structure of the yet-proven-to-exist Planet Nine. University of Be Planet Nine may or may not exist. The evidence for its existence is incomplete, based on behaviour observed in outer solar system objects that seems to indicate the gravitational effects of planetary orbit. ...

Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.Enlarge ImageAn arrow. A big arrow. How hard can that be? Sandesh B/YouTube screenshot by Chris Matyszczyk/CNET No, really. How long does it take to build an app that has precisely two arrows, one pointing l...

Brave Software is raising the hackles of the newspaper industry. Brave Software Browser maker Brave Software wants to rid the Web of the worst parts of online advertising, but the biggest newspapers in the US have launched an attack against the "illegal" plan. Lawyers from The New York Times, Washin...

Enlarge Image Spotify Beatlemania is very much alive and well, according to data from the Fab Four's first three months of streaming on Spotify.The iconic British rock band has had 6.5 million listeners each month on the online service, with 67 percent of them under the age of 35. The total time tha...

Enlarge ImageMicrosoft Edge to Flash: Hold your horses. James Martin/CNET Microsoft's upcoming Windows 10 A iversary update will include some Edge browser changes beyond the addition of extensions.One of the biggest and potentially quite welcome changes will be how Edge handles Flash content, which ...

Congratulations to Tim L. of Pembroke Pines, Florida, for wi ing an Arccos Driver golf-performance-tracking system in last week's giveaway. So you have a DJI Phantom 3 or Phantom 4 drone, but you wish it could travel farther from the remote than the standard 1.2 or 3.1 miles the gadgets can venture ...

Enlarge Image MIT CSAIL In a giant step towards rapid robot fabrication, researchers at MIT's Computer Science and Artificial Intelligence Laboratory have developed the first ever technique for simultaneously 3D printing with solids and liquids.And to demonstrate how well it works, they have develop...

Uber is barred from describing its background checks as "the gold standard." CNET Uber agreed Thursday to pay as much as $25 million to settle a lawsuit filed by the county of Los Angeles and the county of San Francisco that accused the ride-hailing company of misleading consumers about safety. Uber...

Enlarge ImageThe modelled structure of Planet Nine. University of Be Planet Nine may or may not exist. The evidence for its existence is incomplete, based on behaviour observed in outer solar system objects that seems to indicate the gravitational affects of planetary orbit.If it does exist, it's pr...

RoadshowTesla's production woes can't hurt the Model 3 (AutoComplete, Ep. 13)Subscribe to AutoComplete: RSS HD | RSS MP3 | iTunes HD | iTunes MP3 | FeedBu er HD | FeedBu er MP3 | SoundCloud | TuneIn | YouTube AutoComplete, Ep. 13 Your browser does not support the audio element. AutoComplete Show Not...

RoadshowTesla's production woes can't hurt the Model 3 (AutoComplete, Ep. 13)Subscribe to AutoComplete: RSS HD | RSS MP3 | iTunes HD | iTunes MP3 | FeedBu er HD | FeedBu er MP3 | SoundCloud | TuneIn | YouTube AutoComplete, Ep. 13 Your browser does not support the audio element. AutoComplete Show Not...