You're sitting in a coffee shop, your eyeballs glued to the phone. YouTube is open, and you're waiting for the latest comic-book movie trailer to load. Instead, you get the oh-so-familiar circular loading icon instead.
And it keeps spinning and spinning.
It's at these moments when you wonder if this is the right time to switch wireless carriers. But which carrier? Each of them claims to be some variation of fastest, most reliable or even newest. It's tough to cut through the noise.
Testing firm OpenSignal has some answers and found two surprising carriers duking it out for the top spot.
T-Mobile eaed top honors in the firm's first US-dedicated report released Tuesday. It took home awards for the speed and responsiveness of its 3G network. Verizon won for 4G coverage, and both carriers shared 4G speed honors.
OpenSignal
AT&T, the nation's second-largest carrier, walked away with no awards, while Sprint won for the responsiveness of its 4G network.
These tests are increasingly critical as consumers get more disceing about which service they sign up for, with each carrier offering some discount or half-off promotional program to lure them over. The results also form the basis for a torrent of advertising where the carriers tout the results.
OpenSignal collects its data from regular people who download its app, similar to Speedtest.net by Ookla, and boasted more than 180,000 participants for this study. That's in contrast to data collected from drive tests, where firms will send out drivers to test devices using different networks, such as the studies done by RootMetrics.
T-Mobile's network tested at an average speed of 12.3 megabits per second, just above the 12 megabits-per-second speed offered by Verizon's. But because of the slight difference, OpenSignal declared it a statistical dead heat and gave each the 4G speed award. The firm noted that T-Mobile "barely edged out" Verizon in the 11 largest cities.
These are average figures based on a sampling of data, so coverage and speed will vary depending on where you live.
Overall, OpenSignal also concluded that the US carriers had lost their edge around the world, with many overseas service providers offering faster networks. "The US is falling far behind globally in LTE speed," the study said.
The average speed in the US is 9.9 megabits per second, while many other countries offer a consistent connection at twice the speed.
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